Arta

I had dinner with family at the resturant and thoroughly enjoyed the atmosphere and the food. I thought the variety of dishes was wonderful and the service was excellent. I would recommend it as a good evening out.
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Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Wednesday, January 18, 2012

Went to Arta for a cocktail masterclass and dinner afterwards. We were a group of 15 girls there for a hen do and we thought it was reasonably priced at £35 pp.

Whole experience was AWFUL!!

The cocktail class was squeezed into a corner of the bar with only the front row of girls able to see what was going on. They also claimed they were only aware of a booking for 12 people despite me calling 3 TIMES to confirm numbers! There was nowhere to put our jackets or bags so we had to stand holding everything for an hour. The choice of cocktails were also less than desirable - a woo woo (is that even a cocktail), french martini and a green shot.

We were then escorted upstairs. We were given a set menu which seemed ok on first look. However we had to wait between 50 and 60 minutes between starter, main and dessert. Quality of food for starters (tomato soup or asparagus) and desserts (ice cream or creme caramel) was poor, main courses were ok. We had to ask on several occasions if we could be served drinks as there seemed to be no one looking after our table.

I had also reserved a table in the nightclub for after dinner which we were told we could decorate with 'hen' type stuff. At 10.30pm I asked if I could discreetly leave to decorate table. Waiter told me they were running late with a murder mystery evening but he would take the decorations and sort it out. After waiting and waiting, we eventually made it downstairs to find...an empty table with my bag full of items sitting on top. No one had bothered to even open the bag.

Several complaints were made to several managers but all had a complete lack of concern. They were more bothered about the fight happening at the entrance.

Arta has the potential to be a beautiful place but with over bookings, atrocious customer service and complete lack of communication between managers, staff and customers, this place will never improve.

I will NEVER go back to ARTA and would strongly advise others to do the same.
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Overall rating
Food 1 | Service 0 | Atmosphere 1 | Value for money 1
Wednesday, June 01, 2011

Just returned from Arta for dinner, a treat from my husband. What a lovely place. The tapas dishes are lovely, so much choice and the offer which includes the bottle of wine is fantastic value for money.

Lovely service and we will definitely be back. Desserts to die for!!!
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Moira Thornton
Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Sunday, April 03, 2011

Night out with friends. No pints on a Saturday night unless you go downstairs to bar yourself. Reasonable price for 3 tapas and a jug of sangria but food was all lukewarm. We did get a discount when we complained although there was another problem with bill at the end. Paid deposit for £5 each for 8 people on credit card, 7 turned up, said they would charge me £35 and my credit card has been charged for £45. Luckily my friends will give me the balance. Toilets are not nice and smell like fish from the restaurant below!
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Claire L
Overall rating
Food 3 | Service 3 | Atmosphere 4 | Value for money 4
Monday, September 27, 2010

Recently went to Arta for my friends hen-do. Had heard all the chat about it being like a greek palace and thought it might be a bit tacky but it wasn't at all. Absolutely beautiful surroundings and to find staff looking after you in waistcoats and dresses in the city centre is absolutely incredible! You would think it would be a fortune and it wasnt at all! The drinks are quite expensive but the cocktails were lovely and brought to the table so you didnt mind paying at all, and the menu we had in the restaurant had so much choice and was delicious!

Excellent place, fantastic staff and service! We had a great time
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Gina Morrison - View all reviews by this user
Overall rating
Food 10 | Service 10 | Atmosphere 9 | Value for money 8
Tuesday, July 13, 2010

the atmosphere seems good, the waitress was very polite

the tapas was a wee bit over cooked and some were burned a wee bit

there service was incredibly slow. i dont think the waiting staff was the cause as they seemed to be trying to help and apologising for the wait. we actually seen people walk out after waiting an hour just to get the first lot of food and as there were only eight people in the place waiting on food it makes you think about whats actually going on in the kitchen. we didnt mind the wait too much as we werent there for dinner, just drinks and tapas

but the price was ok. very poor quality of food and extended waiting

if your in a hurry i wouldnt recommend this place or if its not just a snack while drinking its not too good for the quality. there is much better value and quality around that area

overall not too impressed, dont think i will go back
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Gaz
Overall rating
Food 0 | Service 2 | Atmosphere 2 | Value for money 0
Wednesday, March 31, 2010

£21.95 menu at Arta...do it! My boyfriend and I think its ace, third time this month. Great friendly atmosphere and helpful but non-intrusive staff!! Normally don't go for the dessert but the waiter had it sold...a 'healthy' creme brulee? Love it!

Wish I could have stayed for the salsa dancing after, looked brill!
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Lynsey Porteous
Overall rating
Food 8 | Service 10 | Atmosphere 10 | Value for money 10
Wednesday, February 17, 2010

Recently, I went to Arta for a night out with my friends. The place is stunning, so unique! I was not expecting the interior, as it is very large and grand, and from the outside it is a small door.

We enjoyed dinner in the restaurant, the service was amazing, and we never had to ask for ANYTHING! The tapas were delicious, and very reasonably priced.

After dinner, we went to the Main Bar for Cocktails, and sat in the Courtyard (I think this is what it was called). I felt like I was actually sitting under the stars somewhere in the middle of Spain. This space was absolutely breathtaking!

We then went to the nightclub for dancing. The Band was great, the bar staff were quick and efficient.

It was a great night out, the place is 10 out of 10, I can’t wait to go back!
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Jennifer McMurphy
Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Wednesday, February 03, 2010

I recently went along with my wife after work on one of the offers on the 5pm.co.uk website. Absolutely fantastic deal, £21.95 for bread & olives, 6 tapas and bottle of wine. Such genuine service, the girl who looked after us was fantastic and the food was delicious.

If you haven't been before - try it. Out of this world atmosphere, when we finished our meal there was Salsa starting downstairs which we just had to stay to enjoy.

What was thought to be a quick meal turned out to be a fantastic night. We will definitely be going back!
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Mr D Webster
Overall rating
Food 8 | Service 10 | Atmosphere 10 | Value for money 10
Tuesday, February 02, 2010

I recently held our work Christmas do at Arta and it was incredible! I have organised the works Christmas night out for a number of years and choosing Arta for this year was one of the best decisions yet, this has got to have been the best! I have been in drinking a couple of times and love how you feel like your on holiday in its spanish themed surroundings, but as for the restaurant...an absolute gem! Right from my first query, to paying our deposit and choosing our menu, Annie from the events office looked after everything. I hardly had to do a thing! The night itself was fantastic, met at the door and taken to our table, our coats looked after, and drinks over in seconds, we couldn't have asked for more. I had completely forgotten about one of my guests being vegetarian and Fraser the restaurant manager fixed me up with a meal that could suit her in seconds, she needn't even know she was an afterthought! Overall the service was out of this world, I was so impressed and still receive comments from my colleagues at how wonderful an evening it was. We had reserved some space in the nightclub and Fraser escorted us downstairs personally and even checked back on us later! I don't normally write reviews but I feel I completely owe it to the guys at Arta for a fantastic night! If there was one negative comment, the nightclub can get pretty uncomfortably hot...perhaps some better air con would help keep people there longer!
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Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 8
Thursday, January 07, 2010