Arta

Definitely one of the best places I've been. The venue is fantastic, and the staff are an absolute treasure. We went for a meal the other night and were treated like royalty. The food is amazing and very reasonably priced! I can't wait to go back...
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Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Tuesday, July 21, 2009

Me and my partner were looking for a wedding venue with a difference and decided to go for arta due to the beautiful decor. We went for a viewing and were quite pleased.

The girl who showed us around (Jill) promised us confirmation e-mails about what we had discussed by the end of the week that was at the beginning of February 2009. We also emailed them menus prior to going there and they had gotten a price for them but were only confirmed verbally.

Now considering the initial contact was done in January 2009 it would seem a bit of a shock when we are still waiting after several calls to them to request the conformations.

we have been promised confirmation by the next day around 6 times and promised call backs which never happened and when we did call to query why they weren’t sending the confirmation they didn’t want to listen and were adamant we paid the non refundable booking fee of £500, which of course we refused to pay without first receiving confirmation as they promised.

We have spoken to three different managers (Jill, heather and a man we didn’t get his name), We eventually decided if arta can’t do a simple thing like send an e-mail at the planning stage to confirm what we had discussed. Then were not too sure how competent that they will be to actually deliver anything that we had asked for on the day.

We would not recommend planning a wedding or any kind of party here as the management are obviously not capable of doing a simple task like confirming the details that they are supposed to do for a living. (It is there job after all)

We are of course taking our business else were and would recommend other people who are thinking of using this venue for their celebration to do the same.

We had read previous forum posts saying bad things about arta and thought maybe the people just expected too much. But after the experience that we have had it would appear that every one of the posts could be true.

So my recommendation is play safe and go somewhere else as these people are paid to do this. It’s their job and it’s not a favour to you.
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sharon
Overall rating
Food 5 | Service 0 | Atmosphere 5 | Value for money 0
Sunday, March 15, 2009

Would NOT recommend for a private function!!!!!

We were at Arta for Birthday Party-Murder mystery night. The room was freezing, so cold you could see you breath!!! The food was average and that was the main course only, the starter of lentil and carrot bisque was so bland, I would have been more satisfied eating a carrot stick and no bread roll! The dessert sounded amazing but was a cheap ice cream effort!

Next door was a bigger party - booze and buffet with LOUD music, so loud that we couldnt even hear anything the murder mystery actors were saying! The whole thing was a disaster, after one of the birthday girls complained, sparkling wine was offered as a goodwill......no apology from the management to our table......one of the actors ended up apologising at the end of the night, which really was not their place to do so! The sparkling wine was freezing so didnt help with the coldness, people were actually sitting in theirjackets through the whole meal! Plus it didnt help that 4 people out of the 12 werent drinking....the management obviously wanting to get people drunk in a shody attempt to warm up!

ALL AT £30 A HEAD...........waste of money and time!
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Overall rating
Food 2 | Service 0 | Atmosphere 0 | Value for money 0
Sunday, March 15, 2009