Sizzlers Steakhouse

I take from several other reviews I'm not the only person unimpressed with the 10% service charge. I can clearly understand this charge if we were a large table or the service was out of this world but neither applied in this case. We were a table of 2 with a bill of over £90 and the service was rather bog standard.

As for the food to warrant the price, My wife really enjoyed her fillet steak which i must admit was cooked to perfection but as for the rest it was merely ok, but nowhere near as good as it was in the past.

My recomendation is to steer clear unless you want this crazy service charge to deal with as it does not even state anywhere that you will be charged for the service and I dont know how long they have been doing this for but it never happened in the past. This place use to have a 3 week waiting list for a friday and saturday night and when I was there recently if was rather empty probably because no one likes to see that 10% charge on their bill so does not return.
Comment on this reader review

Overall rating
Food 5 | Service 2 | Atmosphere 2 | Value for money 1
Saturday, January 22, 2011

just had a fantastic xmas work night out. food and service fantastic.
Comment on this reader review

malky
Overall rating
Food 9 | Service 9 | Atmosphere 10 | Value for money 9
Monday, December 20, 2010

Appauling food, appauling service.

Went based on the review below...how I wish I had taken heed of the others instead.

Having now read the review below the mere fact that the reviewer is commenting on everybody elses comments more or less sticking up for the place shows that it's probably a fake review by one of Sizzlers staff. Instead of doing fake reviews spend your time on reading what folk are saying and the try improving what is wrong.

Your staff are down right rude and unwilling to help, your food is cold, bland and not worth the price for the size of portions.

Very dissapointed but then again I should have taken heed of the bad reviews which outway any good ones.

My advice to folk: Go somewhere else!
Comment on this reader review

Peter - View all reviews by this user
Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Wednesday, November 17, 2010

4 of us dined on the early evening menu of 3 courses for £10.50 and what fantastic value it was. The laminated menu offered a varied selection and we all agreed that we were having difficulties in deciding as the choice was so good. Generally you expect a cut down menu selection for the pre theatre offer.

Portion sizes were very generous, but more importantly the taste was excellent, in each of the dishes brought to our table including the steak with peppercorn sauce available on this menu for a small supplement. \we ate "outside" in the comfort of the covered market hall, giving the impression of al fresco dining without the realities of Glasgow weather. The staff were helpful and did their job without well without being intrusive.

We eat out a lot, and are great fans of the City's pre theatre menus and try as many new restaurants as possible. This is one we will definitely return to.

Overall impression: GREAT RESTAURANT FOR FOOD SELECTION AND VALUE FOR MONEY ON THE EARLY EVENING MENU AND IN A GREAT LOCATION

Comments on previous reviews:

1) To me it would appear the manager did all that she could to compensate a dissatisfied customer. This would not influence my decision to return.

2) the other reviewer who complained about under age drinkers being monitored should be aware that the restaurant could lose it's licence for that. I commend the restaurant for taking that stand.

3) The chip portion size was more than adequate for most people eating a 3 course meal.

4) After reading here that the service charge was included I now realise that would explain why our bill was a little more than expected and we did tip on top of that as we didn't notice it untill today. So I would watch out for that next time - and there will be a next time - very soon.
Comment on this reader review

Anne Paterson
Overall rating
Food 8 | Service 8 | Atmosphere 8 | Value for money 10
Saturday, October 30, 2010

I have been to Sizzlers at least 3 - 4 times a year over the last 6 years and each time i go it has been a great experience, the staff are always friendly and always know whatever you ask them about the special courses, the food is always cooked to perfection and most of all the prices are really reasonable. I have recommended Sizzlers to plenty of friends and everyone that has been to eat at Sizzlers have said the same as me It was really good. There are always people ready to moan at the least little thing but as far as i am concerned you will never have a problem if you take a visit to Sizzlers
Comment on this reader review

Lis
Overall rating
Food 10 | Service 9 | Atmosphere 9 | Value for money 10
Thursday, September 23, 2010

A party of 14 booked the balcony Sizzlers accepted the booking but failed to inform us of balcony being CLOSED!!! We had a few underage staff with us and they had a glass of wine for Dinner, which we beleived was within the law ? Staff in particular one young man hovered over the table like a Vulture watching the girls did not receive any alchohol to the point he was smelling everyones glass, how professional. As for the meal I cannot complain about the steak but the chips came in an ashtray size of bowl! We were still hungry after the meal.

Needless to say we wont be back and it would be highly unlikely we would recommend it to friends
Comment on this reader review

Jean McMilllan
Overall rating
Food 5 | Service 1 | Atmosphere 0 | Value for money 1
Monday, August 30, 2010

Visited the restaurant on a Thursday evening 19 August 2010.

Never been before and after a bit of debating in the streets of the Merchant City we decided to go to Sizzlers. Entrance is through the courtyard of the old Candleriggs market and not on Albion Street itself.

The four of us, my wife and two sons opted for an inside table, it was virtually empty and lacking of atmosphere, very chain like in it's decoration and in my opinion a bit tired. Maybe different if the place was full (which I doubt it ever is).

Staff although not overly welcoming were not rude either. We were handed our laminated menu's, at this point my spidy senses started tingling, experience has taught me that laminated menu's are usually from places like Pizza Hut etc, so don't expect top restaurant fare. Unfortunately I was proved right.

Starters were the Prawn cocktail for my wife which she said was delicious, a garlic pizza bread for my son's, they were almost a main course in themselves and they thought they were very nice. I choose a soup of the day which was described as 'cream of mushroom'. Erm, creamy it was not, the colour of a dark watery sludge, thankfully it didn't taste of sludge, unfortunately it tased of nothing and had a layer of glistening fat on top. It was accompanied by three small slices of everday white bread (where's the effort or class in that) I was given the little foil wrapped butter portions to spread on the bread (no effort once again). I pointed out the poorness of the dish to the manageress and she took it away with no grumble and offered a replacement which I declined.

Mains. Spaghetti Meatballs for son number 1 and a Sirloin with chips for son number 2. My with opted for a fillet steak with chips. Peppercorn sauce was ordered at a supplement for both steaks, what a rip-off when you consider the steaks were coming in around the £15 mark. I went for the seafood hotpot, with the promise of muscles, prawns and scallops in a white wine garlic sauce again coming in around the £15 mark.

Son number 1 didn't finish his meatballs but this was probably down to personal taste more than the quality of the dish. Son number 2 loved his sirloin as did my wife with the fillet, however the size of the steaks for the money was shocking, as was the size of the chips portion which were set on a tiny bowl and must have numbered about 10 in each bowl. The peppercorn sauce was tasty.

Oh dear, I forgot to tell you about my main, the seafood hotpot. Served in a pot about 8 to 10 inches in depth the lid was removed and the contents were clearly piping hot. nestling on top of the huge pile of muscles were about 4 of the smallest scallops I have ever seen, they were approximately 1cm in diameter set in one half of their shell, must have been baby ones. They were so overcooked that they looked like the shell fish version of a prune, I tried one and sure enough it was definately in need of some fluid to rehydrate it, unfortunately the sauce was now at the bottom of the pot and was near impossible to get at due to the muscles and the depth of the pot.

I did try to get to the sauce, honestly, but it was too difficult. However, during my mining expedition to the bottom of the pot I did find about 4 medium sized prawns. Is this what I was paying £15 for? a pot of muslces garnished with baby scallops and four rubber prawns, I tried a prawn too, and yes it was rubbery not lovely. Tried a couple of muscles which tasted ok their shells had captured some sauce during it's descent to the bottom of the abyss and had thereby saved them from culinary hell. Bear in mind that a starter of muslces would cost about £5-£6 in most establishments and be easier to eat with an equal amount on offer too.

I gave up, and feeling emabarassed (why was I embarassed) got the manageress over again. Once again I pointed out the shockingly bad quality and she asked if I'd like more prawns or scallops, errr NO. She promptly took the pot away without a moan, she could clearly see that the produce was not up to scratch. I was offered to choose another main but did not want to take the risk.

We declined desserts, and asked for the bill. which came to a hefty £91, that was minus my starter and main course which would have brought the bill up to about £110. Remember we only had 2 courses and a couple of beers and soft drinks between 4. You should also be aware that a 10% service charge will be added to yor bill, another warning sign, they don't want you to decide if they are worthy of a tip. Just as we were discussing the bill at the table the manageress came over and handed us a new bill which had the 10% service charge removed, bringing our overall bill down to about £83. So credit where credit is due she did what she could but it didn't really salvage the night......

I will leave it to you to decide wether to dine here or not, but we will not be going back unless Gordon Ramsay has visited it in a new series of Kitchen Nightmares.
Comment on this reader review

gdnumber1
Overall rating
Food 4 | Service 6 | Atmosphere 3 | Value for money 1
Thursday, August 26, 2010

dont believe all the bad reviews on here. the restaurant is actually quite good. keenly priced and good service. the lunch and pre-theatre is a bargain.
Comment on this reader review

Andrew Stone
Overall rating
Food 9 | Service 9 | Atmosphere 9 | Value for money 10
Thursday, July 15, 2010

Avoid at all costs, the cheapest cuts of steak are used which is probably just as well as the 'chef' is unable to cook med-rare!! a basic skill. i suspect the good reviews are written by the owner/manager who is rude, aggressive and not willing to accept any form of criticism.
Comment on this reader review

mary freeman
Overall rating
Food 0 | Service 0 | Atmosphere 3 | Value for money 0
Saturday, July 03, 2010

This restaurant has a great menu .The steaks are brilliant and very keenly priced. Great desserts.
Comment on this reader review

Ravi
Overall rating
Food 9 | Service 10 | Atmosphere 10 | Value for money 10
Wednesday, May 05, 2010